Privacy Policy

FlyIn Airport Shuttle
Effective Date: 01/09/2025

FlyIn Airport Shuttle (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following personal information:

Name, phone number, and email address
Pickup and drop-off details (including addresses and flight details)
Payment information (processed securely via third-party providers)
Luggage requirements and special service requests
Any correspondence with us (emails, phone calls, forms submitted via our website)

2. How We Use Your Information

We use your information to:

Process and manage bookings
Provide shuttle and related services
Communicate with you regarding your booking or service updates
Improve our services and customer experience
Comply with legal obligations

We will not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only with:

Drivers and staff, to deliver our services
Payment processors, for secure transactions
Regulatory or legal authorities, if required by law

4. Data Security

We take reasonable measures to protect personal information from misuse, loss, or unauthorised access.
Payment details are processed through secure, PCI-compliant payment providers.
While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies & Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience and monitor website performance.
Cookies do not collect personally identifiable information.
You can disable cookies in your browser settings, but some site features may not work properly.

6. Access & Correction

You may request access to the personal information we hold about you. If any details are inaccurate, you may request correction.
To do so, please contact us using the details below.

7. Retention of Data

We keep personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:

FlyIn Airport Shuttle
📞 +61 478 942 565

📧 info@flyinairportshuttle.com.au
https://www.flyinairportshuttle.com.au/